Privacy Policy.
Last Updated: July 3, 2026
01. Data Collection
Information We Collect
When you initiate contact through our website, we collect: name and email address, company/organization name (if provided), project brief and requirements, and communication preferences.
Automatic Collection
Our hosting provider may automatically log standard technical data — such as IP address, browser type, and pages requested — as part of normal server operation and security. We do not run third-party analytics or advertising trackers.
Purpose
This information is used strictly for: establishing initial project consultation, responding to inquiries and service requests, improving our website experience, and communicating project updates and relevant information.
02. Storage & Security
Data Storage
Enquiries submitted through our contact form are sent over an encrypted (HTTPS) connection and delivered to us by email through our form provider (Web3Forms). This is a static website — we do not run our own database or store submissions on the server. We handle the information you share with industry-standard care and access it only to respond to you.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Active project data is maintained throughout the engagement period and for 2 years following project completion for records and support purposes.
03. Cookies & Tracking
Cookie Usage
We store a single temporary preference (for your current session only) to remember your cookie choice. We do not use third-party tracking, advertising, or analytics cookies.
Cookie Control
You can control cookie preferences through your browser settings. Note that disabling cookies may limit certain site functionality.
04. Data Rights & Control
You have the right to access the personal data we hold about you, request correction of inaccurate information, request deletion of your data (subject to legal obligations), opt-out of marketing communications, and object to data processing in certain circumstances.
To exercise these rights or for data-related inquiries, contact us at: support@joyquest.games. We will respond to requests within 30 days.
05. Data Sharing
Joy Quest does not sell, trade, or rent your personal information to third parties. We may share information with the service providers that help us operate — our website host and the third-party service (Web3Forms) that delivers contact-form enquiries to us — with legal authorities when required by law, or with business partners with your explicit consent. All third parties are expected to maintain data confidentiality.
06. International Data Transfers
As a Malaysia-based studio serving international clients, your data may be transferred and processed in different jurisdictions. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
07. Minors' Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect data from minors. If we become aware of such collection, we will delete the information promptly.